Privacy Policy

Last updated: Today

At NBI-Clearances.ph (“we,” “us,” or “our”), your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using this Website. By using NBI-Clearances.ph, you agree to the practices described here.

This policy is made in line with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.

Who We Are

NBI-Clearances.ph is an independent informational website that publishes guides about the NBI Clearance application, renewal, and appointment process. We are not affiliated with the National Bureau of Investigation (NBI) and do not process any NBI Clearance transactions or handle your official government records.

Information We Collect

We keep data collection to a minimum. Depending on how you use the Website, we may collect:

  • Information you provide voluntarily — such as your name, email address, and message when you use our Contact form.
  • Automatically collected data — such as your IP address, browser type, device information, pages visited, and time spent on the site, gathered through cookies and analytics tools.

We do NOT collect or ask for sensitive personal information such as your NBI Clearance details, government IDs, birth certificate, appointment reference numbers, passwords, or payment information. Please never send us this information — for any official transaction, use the official NBI portal at clearance.nbi.gov.ph.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and messages
  • Improve our content, website performance, and user experience
  • Understand how visitors use the site through aggregated analytics
  • Maintain the security and proper functioning of the Website

We do not sell, rent, or trade your personal information to third parties.

Cookies

Our Website uses cookies — small text files stored on your device — to improve your browsing experience, remember preferences, and analyze traffic. You can control or disable cookies through your browser settings, though some features of the site may not work properly if you do.

Third-Party Services

We may use trusted third-party services that collect information according to their own privacy policies, including:

  • Google Analytics — to understand website traffic and usage. See Google’s Privacy Policy.
  • Google AdSense or other advertising partners — if we display ads, these partners may use cookies to serve relevant advertisements based on your visits to this and other websites. You can manage ad personalization through Google Ads Settings.

(Remove any service above that you do not actually use.)

Data Retention

We keep the information you submit (such as contact form messages) only for as long as necessary to respond to your request and for reasonable record-keeping, after which it is deleted.

Your Rights

Under the Data Privacy Act of 2012, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent to our processing of your data

To exercise any of these rights, contact us through our Contact Us page.

Children’s Privacy

This Website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

Data Security

We take reasonable measures to protect the information we collect. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

External Links

Our Website may link to external sites, including the official NBI portal. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to read their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. Your continued use of the Website after changes are posted means you accept the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach us through our Contact Us page or by email at [email protected] or read terms and conditions.